Les Clefs d’Or Ireland is the Irish section of a prestigious worldwide professional association of hotel concierges. Members are instantly recognised by the golden crossed keys worn on their lapels — a symbol of excellence that represents an elite, globally connected fraternity committed to professional development and to setting the highest standards of guest service.
With roots dating back to 1929, Les Clefs d’Or was officially founded in France in 1952 as a not-for-profit organisation built upon two enduring pillars: Service and Friendship. Membership is earned, not given. Before being entrusted with the right to wear the golden keys, candidates must demonstrate several years of experience as a hotel concierge, successfully complete a comprehensive and rigorous testing process, and prove beyond doubt their ability to consistently deliver the highest quality of service.
As lifelong professional hotel concierges, members’ depth of experience, extensive knowledge, and trusted professional relationships position them as the most reliable local experts and true ambassadors of their chosen destinations.
Through access to the unrivalled Les Clefs d’Or global network, and by regularly meeting face-to-face at annual international congresses, members can reach virtually anywhere in the world and fulfil even the most complex guest requests. No one knows the world like Les Clefs d’Or. From Berlin to New York City, Paris to Tokyo — and everywhere in between — Les Clefs d’Or concierges are united in their pursuit of nothing short of inspired service.